DAYFACTOR support

How can we help?

Find clear guidance for the app, your local data, Apple Health and purchases.

Browse help

Support topics

Set up the parts of your day that matter and add details gradually. DAYFACTOR does not require an account in V1.

Wellness data is stored locally. Core local features can remain useful offline, but V1 has no DAYFACTOR cloud recovery or sync.

Create habits, choose a schedule and mark progress from the Habits area. Review dates carefully when looking at historical progress.

Log meals, calories and nutrients from Nutrition. Values may vary by food source, serving size and user entry, so verify important information.

Start Deep Focus for distraction-free work or Calm for guided breathing. Completed sessions appear in supported progress views.

Allow notifications in iOS Settings and confirm that the reminder is enabled inside DAYFACTOR. Focus modes may affect delivery.

Review supported permissions in Apple Health or iOS Settings. DAYFACTOR can only use categories you allow.

DAYFACTOR+ is an optional subscription for deeper insights. Apple shows price, billing period and trial eligibility before purchase.

Purchases

Confirm that the iPhone is signed in with the Apple ID used for the purchase.
Open DAYFACTOR and go to Profile or the purchase sheet.
Select Restore Purchases and allow a moment for Apple to respond.
If access does not return, restart the app and check your connection before contacting support.

Subscriptions

Deleting the app does not automatically cancel a subscription.

Troubleshooting

Install available iOS and DAYFACTOR updates, fully close the app and reopen it.

Check notification and Apple Health access in iOS settings if a related feature is not responding.

Do not delete the app as a troubleshooting step unless you accept that locally stored data may be removed.

Tell support your iPhone model, iOS version, app version and the steps that led to the issue.

Still need help?

Email support@dayfactor.app. Please avoid sending highly sensitive health information unless it is needed to understand the issue.

Remember

DAYFACTOR accounts and cloud recovery are not available in V1. Support cannot retrieve data stored only on a lost, reset or deleted device.